Shandong Chuyou Machinery Equipment Co., Ltd. (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, contact us via email, phone, WhatsApp, or engage with us as a customer, distributor, or business partner.
By using our website or providing us with your information, you consent to the practices described in this policy.
1. Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, company name, email address, phone number, WhatsApp ID, and postal address.
- Business Inquiry Details: Product interests, project specifications, OEM/ODM requirements, and messages submitted through contact forms.
- Technical Data: IP address, browser type, operating system, pages visited, and usage patterns (collected via cookies or similar technologies).
- Communications: Records of emails, calls, or chat logs for customer service and quality assurance.
2. How We Use Your Information
We use your personal information for the following purposes:
- To respond to your inquiries and provide requested product or service information;
- To process and fulfill orders, quotations, or OEM/ODM collaboration requests;
- To improve our website, products, and customer support;
- To comply with legal obligations and protect our legitimate business interests;
- To send marketing communications (only with your prior consent, where required by law).
3. Sharing of Information
We do not sell, rent, or trade your personal data. We may share your information only in the following circumstances:
- With Service Providers: Trusted third parties (e.g., email hosting, CRM systems) who assist us in operating our business under strict confidentiality agreements.
- For Legal Compliance: If required by law, regulation, or legal process (e.g., court order, government request).
- Business Transfers: In the event of a merger, acquisition, or asset sale, your data may be transferred as part of the transaction.
4. International Data Transfers
Your information may be processed in China (where our headquarters is located) and potentially transferred to other countries where our partners or service providers operate. We implement appropriate safeguards to ensure your data remains protected in accordance with applicable data protection laws.
5. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. For business inquiries, we typically retain data for up to five (5) years.
6. Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal information;
- Restrict or object to certain processing activities;
- Withdraw consent (where processing is based on consent);
- Request a copy of your data in a structured, commonly used format.
To exercise these rights, please contact us using the details below.
7. Cookies and Tracking Technologies
Our website uses cookies to enhance user experience, analyze traffic, and remember preferences. You can manage or disable cookies through your browser settings, though this may affect site functionality.
8. Children’s Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The revised version will be posted on our website with an updated “Last Updated” date. We encourage you to review this policy periodically.
10. Contact Us
If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:
Company: Shandong Chuyou Machinery Equipment Co., Ltd.
Address: No. 166, Kaixuan Road, Liuhang Street, High-tech Zone, Jining City, Shandong Province, China
Email: [email protected]
Phone / WhatsApp: +86 180 0547 5655
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